Terms of Service

These terms apply to purchases from Titan Ware through this storefront. By placing an order, you agree to the terms that apply at the time of purchase. Nothing in these terms excludes or limits rights that cannot be excluded under applicable consumer law, including applicable Australian Consumer Law guarantees.

Products & safe use

Product materials, sizes, included items and care instructions appear on the product page and any supplied packaging. Our Signature pan has a supplier-listed multilayer construction; it is not represented as solid titanium throughout. Follow the instructions supplied with your product. Use appropriate heat protection when handling hot cookware, avoid sudden temperature changes, and keep hot cookware away from children. Do not assume oven or dishwasher suitability unless confirmed for your model. An uncoated metal surface requires suitable heat, cooking fat and technique; complete non-stick performance is not guaranteed.

Orders & payment

Prices, currency, applicable taxes and delivery charges are shown before you place your order. Orders are subject to availability and payment authorisation. An order confirmation acknowledges receipt. If we cannot fulfil an order, we will notify you and refund payments for unavailable items. If an obvious listing or pricing error affects your order, we will contact you; you may accept corrected terms or cancel for a refund.

Offers & digital gifts

Promotions are subject to the conditions displayed with each offer. Where a complimentary recipe e-book is included, it is a digital item rather than a printed book and does not carry an additional purchase charge. Product and lifestyle imagery may be illustrative; generated scenes do not constitute performance testing or a promise of identical cooking results.

Delivery, refunds & privacy

Our Shipping Policy explains delivery arrangements. Our Refund Policy explains refunds and what to do if something is wrong. Our Privacy Policy describes how personal information is handled. Read these policies before ordering.

• Shipping Policy
• Refund Policy
• Privacy Policy

Consumer rights

Any voluntary warranty is additional to rights available under applicable consumer law. It does not remove rights to remedies for faulty, unsafe or incorrectly described goods where those rights apply.

Website content & updates

Titan Ware branding, original text and other content we own or license may not be reproduced for commercial use without appropriate permission. We may update the website and these terms for future orders. Updates do not remove rights attached to an existing purchase.

Contact our team

For questions about these terms, delivery or an order, use our contact form. Include your order number where relevant.